http://www.gin-my.com

Sessions

2Date: 24th-25th May 2012
Venue: Selangor, Malaysia

Time

9:00am-5:00pm

Brochure

Download Brochure

Introduction

Managers need to be carefully nurtured and guided up their career ladders. The growth and wellbeing of organizations lay in the hands of managers. This course is designed to prepare managers for changes in their roles and responsibilities as they progress up their organizational career ladders.

Who Should Attend

Managers, first-time managers and prospective managers are strongly encouraged to attend this session.

Objective

By the end of the session, you would be able to:

  • Explain the evolution and importance of organizational growth
  • Identify and analyze the importance of positive influence organizational culture have on individual behavior
  • Identify current personal managerial roles and responsibilities
  • Recognize the different types of organizational managers and leaders
  • Identify effective leadership qualities applicable for personal development
  • Identify, analyze and develop appropriate managerial bases of power for effective positive applications
  • Ensure effective interpersonal communication
  • Recognize, avoid and overcome barriers to effective communication
  • Recognize different types and causes of problems
  • Select and apply appropriate problem solving and decision-making tools and techniques.
  • Build a more productive relationship with the top management.
  • Extend your professional skills and add your career value.

Learning Methodology

This program will be delivered following Adult Learning approaches and techniques. It will be very hands-on, interactive, challenging and mentally engaging. Participants will be actively involved to facilitate meaningful effective transfer of learning. Combinations of the following learning methods will be applied:

  • Big & small group discussions
  • Application case exercises and case studies
  • Selected short interactive lectures
  • Related applicable interactive storytelling & humor as memory aids

The Important Modules you will learn during this 2 day workshop

Module 1 : Management Concepts & Principles

A look on organizational development, behavior and culture. Recognize types of managers, and its roles, functions and skills needed. Distinguish effectiveness and efficiency, and what are the system needs and individual needs.

Module 2: Effective Managerial Leadership for Results

Differentiation of manager and leader. Explain the types of leaders, and the qualities of effective leaders. Clarify what are the managerial power, and how to effective developed and used of managerial power.

Module 3: Effective Organizational & Interpersonal Communication

Recognize the impact of interpersonal communication. What are the non-verbal languages? Explore the communication barriers and how to overcome it. Describe ladder of inference and how to manage out ladder of inference.

Module 4: Practical Problem Solving & Decision Making Skills and Techniques

Learn how to identify and define problem and issues. Explain the different types of problems. Find out how to select different approaches and techniques for problem solving & decision making. And how to apply rationale problem solving & decision making.

Trainer Profile

Maj (Rtd) Michael has a total of 43 years working experience and this is his 25th year as a HRD Trainer. He has conducted training and development programmes for more than 17,600 participants. His prior experience in the public sector provided very rich experiences in people management and development. This vast experience and a passion to help people develop and bring out their potentials is the driving force behind Michael’s drive to pursue excellence in this industry, where learning and helping others learn is a life-long journey

Michael’s philosophy is, "In Helping Others Develop, We Develop Ourselves." Believing in continuous learning for the development of people has motivated him to pursue two Masters of Business Administration (MBA) degrees, one in General Management from the University of Bath U.K. and the other in Human Resource Development (HRD) with a Distinction, from the University of Hull, U.K. He also holds a Diploma in Marketing from the Chartered Institute of Marketing, U.K. Michael is a very qualified, experienced and sought after trainer. He is a Certified Trainer of the American Management Association (AMA). Michael was a lead trainer for the "Certificate of Training Practice" (CTP), a Train the Trainers programme by the Chartered Institute of Personnel Development, U.K. He has also been certified as a trainer by "Persona" and "Eagle’s Nest," two leading training and development organizations in the United States. Michael Chua is a Certified Professional Trainer (CPT) by the Human Resource Development Fund (HRDF). He is also a recipient of Malaysian Institute of Management “Training Excellence Award” 2008 & 2009.

Key assignments undertaken by Michael are, customising training programmes, Train the Trainers, Workshop Facilitation, Management and Supervisory Skills Development. Examples of some areas of training and development provided include Supervisory and Management Skills Development, Interpersonal Relationship Skills Development, Communication Skills, Group Dynamics and Teambuilding, Presentation and Public Speaking Skills.

What do past participants say about the workshop (part 1) ?

Testimonial 1: "Very important course and it's benefits for my jobs scope."
Assistant Manager, Pokka Ace (M) Sdn Bhd

Testimonial 2: "It is beneficial in the way to help me to move up to my next career ladder whereby I have to start letting go the task oriented mindset and looking at other broader picture / context."
Senior Executive, Metrix Research Sdn Bhd

Testimonial 3: "The trainer is very good and the course content gives a good basic idea of the needs of a manager."
Research Manager, Metrix Research Sdn Bhd

Testimonial 4: "Well conducted. The knowledge gained can be appplied at workplace."
Regional Admin & Secretarial Manager, Tioxide Huntsman Sdn Bhd

Testimonial 5: "Gain more knowledge especially in management. Can apply more effectively in the workplace."
Field Senior Executive, Metrix Research Sdn Bhd

Testimonial 6: "Good. Points contributed to be aware of how managers manage subordinates to ensure fair treatment. Also to be able to make good decision."
Exec Secretary, Tioxide (Malaysia) Sdn Bhd

HRDF Claimable

This workshop is claimable under

  • HRDF SBL Scheme

Kindly checks with your training department to make sure you are eligible.

Dates & Fees

2Date24th-25th May 2012
VenueGrand Dorsett Subang Hotel, Selangor, Malaysia.
FeesRM 1590 per pax
Early-Bird Due Date27th April 2012

Download Brochure

* Fees includes workshop materials, refreshment, lunch and certificate of attendance but excludes Bank charges & VAT per payment.

Discount & Offer

Early-Bird Discount5%
Group Discount
  • 3 pax for 5%
  • 5 pax for 7%
  • 8 pax for 10%
Online Registration BonusFREE Voucher (for each pax) of
  • MPH Bookstore - RM 20, or
  • Popular Bookstore - RM 20, or
  • Jaya Jusco - RM 20, or
  • Donation to World Vision Malaysia - RM 20.

* For donation to charity body - World Vision Malaysia, your name (participant's name), receipt number and donation amount will be recorded permanently at the CSR Page.

Registration Form

Effective Management Skills for Middle Manager
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Terms and Conditions

  • Fees: Fees includes workshop materials, refreshment, lunch and certicate of attendance but excludes Bank charges & VAT per payment.
  • Cancellation & Substitutions: This registration may only be cancelled in writing not later than two weeks before the workshop begins. The booking may not be cancelled nor any fees refunded thereafter. A substitute may be named at any time before the workshop begins.
  • Hotel Accomodation: Accommodation is not included in the workshop fees. Room Reservation can be made by delegates directly with the hotel. To enjoy privileged room rates, please contact the Hotel directly and state that you’re attending an event organised by Global Intelligence Network (M) Sdn Bhd (GIN).
  • Note: It may be necessary for reasons beyond control, to change the content and timing of the event, speaker(s) or venue. Every effort will be made to inform the participant of the change. Global Intelligence Network should not hold liable for any cost arising from this change.
  • Payments: An invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event in order to be eligible for attending. Walk-in delegates with payment will be admitted on a space available basis.
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Organizer Profile

Founded in December 2004, Global Intelligence Network (M) Sdn Bhd is a training consultant firm dedicated to helping organizations strengthening overall company performance through wide range of excellent consultations and training services. To date, GIN has trained more than 900 companies and more than 3000 employees in Malaysia.

Our experts are equipped with diversified experiences and spanning from sales & marketing, business advisory, performance management, personal development coaching, quality management system and leadership & motivational training. With our experts who are highly skilled in presentation and interpersonal communication, you will learn proven is that really work while having fun during the training.

We also provide organizations with professional consultation which serve as catalysts for developing strategic plans, addressing ineffective processes, and reaching consensus on difficult issues.

Thus we work closely with our customers to unlock the power in their people and ensure that our solutions satisfy their needs, as well as maximizing business success.

Global Intelligence Network (M) Sdn Bhd is a registered training provider (Serial No. 1721) under Pembangunan Sumber Manusia Berhad (PSMB) in Malaysia.

Contact Us

Global Intelligence Network (M) Sdn Bhd,
260-2-2 Wisma Mutiara Genting,
Jalan Ayer Jerneh OFF Jalan Genting Kelang,
53300 Setapak,
Kuala Lumpur,
Malaysia.

Tel: 03 40216000
Fax: 03 40235716
Email: admin@gin-my.com
Website: http://www.gin-my.com