http://www.gin-my.com

Sessions

1Date: 16th-17th July 2012
Venue: Selangor, Malaysia

Time

9:00am-5:00pm

What is this workshop about?

The job of the executive staff is to solve problems and make decisions at their level instead of passing everything up to their higher level managers. Executives need to be well trained and prepared with problem-solving and decision-making skills for the benefit of their departments and their organisation. This training in problem solving and decision-making will help executives build confidence in managing problems at the workplace.

Who Should Attend

Executives, engineers, technical specialist, managers, general managers, directors and entrepreneurs, are encouraged to attend this session.

Objective

By the end of the session, you would be able to:

  • Define Problem solving, identify types of problems, options and approaches to Problem solving and Decision-making.
  • Identify individual styles, habits and preferred responses to problem solving situations.
  • Select and apply a variety of problem solving and decision making tools and techniques.
  • Identify the strengths and limitations of each problem solving and decision-making tool, step or technique.
  • Identify and overcome blocks to analytical and creative problem solving.

Learning Methodology

This program will be delivered following Adult Learning approaches and techniques. It will be very hands-on, interactive, challenging and mentally engaging. Participants will be actively involved to facilitate meaningful effective transfer of learning. Combinations of the following learning methods will be applied:

  • Big & small group discussions
  • Application case exercises and case studies
  • Selected short interactive lectures
  • Related applicable interactive storytelling & humor as memory aids

The Important Modules you will learn during this 2 day workshop

Module 1: Influence of Perception and Thinking

  • The Thinking Process
  • Thinking and Problem Solving
  • Thinking Patterns
  • The Perception / Meaning Process
  • Mindset Maps

The focus of this section is to expose participants as to how thinking takes place, the different types of thinking and their appropriate applications. Participants will discover how meanings are formed and how stereotype thinking develops and become barriers to different forms of thinking. Different activities will be used to illustrate the different functions of the thinking brain.

Module 2 - Analytical Thinking and Problem Solving

  • Problem Solving and Decision-making
  • Dynamics of Group Decision-making
  • Advantages and Disadvantages of Group Decision-making
  • Limitations of Rational Problem Solving & Decision-making

Rationale problem solving will be used to reinforce the application of familiar models and to analyse and refine the appropriateness of their application. Limitations of rational problem solving and decision-making will be discussed. Participants will be actively involved in solving problems focusing on rational thinking, skills and techniques for application.

Module 3 - Creative Thinkng, Mental Blocks and Decision-Making

  • Creativity
  • Learning & Creative Thinking
  • Overcoming Mental Blocks to Creativity
  • Guidelines for Thinking Creatively
  • Creative Tools & Applications

Creative thinking will be the main focus of this section. Participants will be able to realise their individual creativity through various creative problem-solving activities. Barriers to creative thinking will be highlighted and techniques and strategies for overcoming such barriers will be provided through the discovery approach. This section will be activity-based to allow for self-discovery through stimulating the thinking processes.

Trainer Profile

Major Chua

Maj (Rtd) Michael Chua has a total of 43 years working experience and this is his 25th year as a HRD Trainer. He has conducted training and development programmes for more than 17,600 participants. His prior experience in the public sector provided very rich experiences in people management and development. This vast experience and a passion to help people develop and bring out their potentials is the driving force behind Michael’s drive to pursue excellence in this industry, where learning and helping others learn is a life-long journey

Maj Chua’s philosophy is, "In Helping Others Develop, We Develop Ourselves." Believing in continuous learning for the development of people has motivated him to pursue two Masters of Business Administration (MBA) degrees, one in General Management from the University of Bath U.K. and the other in Human Resource Development (HRD) with a Distinction, from the University of Hull, U.K. He also holds a Diploma in Marketing from the Chartered Institute of Marketing, U.K. Maj Chua is a very qualified, experienced and sought after trainer. He is a Certified Trainer of the American Management Association (AMA). Maj Chua was a lead trainer for the "Certificate of Training Practice" (CTP), a Train the Trainers programme by the Chartered Institute of Personnel Development, U.K. He has also been certified as a trainer by "Persona" and "Eagle’s Nest," two leading training and development organizations in the United States. Maj Chua is a Certified Professional Trainer (CPT) by the Human Resource Development Fund (HRDF). He is also a recipient of Malaysian Institute of Management “Training Excellence Award” 2008 & 2009.

Key assignments undertaken by Maj Chua are, customising training programmes, Train the Trainers, Workshop Facilitation, Management and Supervisory Skills Development. Examples of some areas of training and development provided include Supervisory and Management Skills Development, Interpersonal Relationship Skills Development, Communication Skills, Group Dynamics and Teambuilding, Presentation and Public Speaking Skills.

What do past participants say about the workshop?

"It's very good! Knowledable & It will improve in my problem solving decision making skills."
Section Manager, Proton.

"Able to define problem solving, identify type of problems and approaches to problem solving and decision making for a better result."
Section Manager, Proton.

"Very good and can be used on my daily job"
Manager, Proton.

"Overall the course was interesting and give me an open mind in solving problems."
Senior Executive, Proton.

"Overall, the training course is very good and can beneficial me in my work & life."
Executive, Proton.

HRDF Claimable

This workshop is claimable under

  • HRDF SBL Scheme

Kindly checks with your training department to make sure you are eligible.

Dates & Fees

1Date16th-17th July 2012
VenueGrand Dorsett Subang Hotel, Selangor, Malaysia.
FeesRM 1590 per pax
Early-Bird Due Date22nd June 2012

* Fees includes workshop materials, refreshment, lunch and certificate of attendance but excludes Bank charges & VAT per payment.

Discount & Offer

Early-Bird Discount5%
Group Discount
  • 3 pax for 5%
  • 5 pax for 7%
  • 8 pax for 10%
Online Registration BonusFREE Voucher (for each pax) of
  • MPH Bookstore - RM 20, or
  • Popular Bookstore - RM 20, or
  • Jaya Jusco - RM 20, or
  • Donation to World Vision Malaysia - RM 20.

* For donation to charity body - World Vision Malaysia, your name (participant's name), receipt number and donation amount will be recorded permanently at the CSR Page.

Brochure

For session July-December: Download Brochure

Registration Form

Effective Problem Solving & Decision Making Skills
*
*
*
*
*
*
*





*
1
*
*
*
*
*
2
*
*
*
*
*
3
*
*
*
*
*
4
*
*
*
*
*
5
*
*
*
*
*
6
*
*
*
*
*
7
*
*
*
*
*
8
*
*
*
*
*
9
*
*
*
*
*
10
*
*
*
*
*

Terms and Conditions

  • Fees: Fees includes workshop materials, refreshment, lunch and certicate of attendance but excludes Bank charges & VAT per payment.
  • Cancellation & Substitutions: This registration may only be cancelled in writing not later than two weeks before the workshop begins. The booking may not be cancelled nor any fees refunded thereafter. A substitute may be named at any time before the workshop begins.
  • Hotel Accomodation: Accommodation is not included in the workshop fees. Room Reservation can be made by delegates directly with the hotel. To enjoy privileged room rates, please contact the Hotel directly and state that you’re attending an event organised by Global Intelligence Network (M) Sdn Bhd (GIN).
  • Note: It may be necessary for reasons beyond control, to change the content and timing of the event, speaker(s) or venue. Every effort will be made to inform the participant of the change. Global Intelligence Network should not hold liable for any cost arising from this change.
  • Payments: An invoice will be sent upon receipt of your registration. Please note that full payment must be received prior to the event in order to be eligible for attending. Walk-in delegates with payment will be admitted on a space available basis.
Verification
9 + 21 = ?