Strategic Debt Collection
- Emphasis on Policies & Techniques
Date: 16th-17th February 2009
Venue: Legend Hotel, Kuala Lumpur, Malaysia
A practical and comprehensive approach to lay down a strong foundation to manage the credit extending, credit evaluating and credit recovery so as to minimize the level of bad debts. Thus, it only takes 36 days to erode 25 per cent of a net profit of 10% and 148 days to wipe out the whole 10 per cent. This module then aspires to remind and refresh the credit officers and marketing executives to diligently carry out the credit policies, though may look conflicting sometimes. Nevertheless, bad credits are a part of the business, and techniques to recover these bad credits are often misunderstood.
At the end of this workshop, participants will be able to:
- Understand the meaning of Credit Managing,
- Pay attention on the whims and fancies of the different types of customers,
- Lay down the credit rules to early select the good customers,Avail to all available information to assess the new and potential customers,
- Maintain a continuous vigilance on the existing customers in view of the ever-changing dynamics of business,
- Establish the collection policies to monitor and control the slow-paying, delinquent and bad accounts,
- Make the effective collection calls and sent the appropriate letters at different points of time,
- Appreciate the Malaysian Judicial System that can help or break the business,
- Set the house in order to manage the granting and collecting the extended credits, and
- Avoid the common pitfalls of a failing credit department.
Who Should Attend
Finance Managers & Finance /Account Executives, Finance Controllers, Accountants & Company Secretaries, CEOS, MDS, Company Directors & Business Owners, Business & Finance Consultants
The Expert - Mr aGEE Lee
aGEE Lee has more than 22 years of experience in the commercial banking in Malaysia and has worked in Malayan Banking Berhad and seconded to Kwong Yik Bank Berhad in 1980 to set up a Legal Documentation Department.
He started as a trainee officer moving up to Branch Manager, Loan Manager managing Corporate and Commercial Loans and finally as Head of Loan Recovery Division bringing down NPLs to RM65m from RM800m. He also worked in a property development company, then constructing a condominium and Nilai 3, for 2 years, and involved in a manufacturing company before working for 2 years in a construction company, executing federal contracts on roads, schools and colleges, in Kota Kinabalu, Sabah. Besides marketing and approving the commercial loans, he was instrumental in setting up the Loan Recovery Section supervising about RM1.9b NPLs and was involved in structuring loans and lecturing modules on debt collecting and legal documentation on securities for 13 years.
His last appointment was with Hong Leong Bank Berhad in 2003/4 as Head of Remedial Management Department. aGEE Lee holds Honours Degree in Economics (major in Business Administration) from Universiti Malaya, Associate of Institute of Bankers (London), Diploma in Marketing Management (NPC) and Certificate in Financial Planning (MII). He is now a Training Consultant for IBBM, MIA and Banks in Malaysia and Vietnam. Currently he has been giving talks on practical topics that will boost skills and confidence of participants.
Workshop Format
HRDF
This workshop is HRDF SBL Scheme Claimable.Call Us Now!
Do not miss this professional training - The investment is only RM 1690 per delegate, and RM 1590 for the early bird fees (register before 16th January 2009), It's a small investment in future success. If you would like to have more information or would like to know about the fees for group registrations, please do not hesitate to contact us now.
Tel : (603) 40216000
Fax : (603) 40235716
Email : admin@gin-my.com
