Effective Quality Management Representative
- Succeed as a Top Class Management Representatives
Date: 16th-17th March 2009
Venue: Legend Hotel, Kuala Lumpur, Malaysia
“Effective Quality Management Representative” is a specially designed program that will provide you the ingredient to succeed as a Top Class Management Representative. The program provides new Management Representatives tools they need to succeed in meeting the needs of the well spoken ISO 9001 international standard. It is also an excellent opportunity for seasoned Management Representatives to sharpen their existing skills.
“A not-to-be missed’ session for those tasked with helping their organizations achieves their initial ISO 9001 Quality Management System certification.
At the end of this workshop, participants will be able to:
- Understand the responsibilities of the ISO 9001 Management Representative in the organization.
- Structure Management Representative Responsibilities that result in a value added contribution to the organization with the most effective use of resources and time.
- Avoid common issues and mistakes encountered by Management Representative.
- Coordinate the Quality Management System to ensure it meets the requirements of the organization as well as the Standard.
- Support the organization’s customer focus and customer satisfaction programs.
- Report to management in an effective way regarding System performance and opportunities for improvement.
Who Should Attend
Site Quality Managers, Corporate Quality Managers, ISO System Implementers, Quality Management Representative, Managers, Executive and anyone who tasked with helping their organizations achieves their initial ISO 9001 Quality Management System certification.
The Expert - Madam Flora Anthonysamy
Flora Anthonysamy is not new in the area of training and consultancy having held
various positions as General Manager and Senior Partner of a reknown consulting firm in
Malaysia. She has also had many years of experience as Group QA and Regional TQM
Manager in the manufacturing sector and has been instrumental in effectively managing
business process improvements in complex organisations. She has successfully developed
and implemented numerous Total Quality Management (TQM), Quality Management
System (ISO 9000), Environmental Management System (ISO 14001) and Occupational
Safety and Health Assessment Series (OSHAS 18001) in multinational corporations. As Flora frequently works directly with Chief Executive Officers, middle management and operational staff,
she has a diversification of skills ranging from Global Strategy to micro applications such as Multi-Level
Management.
Flora was a Certification Auditor with SIRIM and holds a Bachelor of Science in Chemistry. She is also a Certified Lead Assessor and was trained by Oliver Wight in World Class Manufacturing Practices and INSEAD on Lean Manufacturing System. She was appointed Worldwide QA Coordinator and was responsible for introducing Total Quality Management to plants in France, Mexico, Brazil, Sri Lanka and the United Kingdom.
Flora has extensive experience in providing management system implementation support for companies striving to enhance their business effectiveness. With her knowledge and experience, her customers gain the ability to incorporate the standard’s requirements while enhancing their management systems without losing their individual corporate identities. Her strengths lie in her proven ability to work throughout diverse organisations establishing management systems that significantly improve process effectiveness and organisational results. Her work has achieved colossal business improvement by way of initiating and encouraging major system and cultural change.
Workshop Format
HRDF
This workshop is HRDF SBL Scheme Claimable.Call Us Now!
Do not miss this professional training - The investment is only RM 1690 per delegate, and RM 1590 for the early bird fees (register before 13th February 2009), It's a small investment in future success. If you would like to have more information or would like to know about the fees for group registrations, please do not hesitate to contact us now.
Tel : (603) 40216000
Fax : (603) 40235716
Email : admin@gin-my.com
