Tools of Making an Effective Manager
22nd-23rd November 2010,The Legend Hotel,Kuala Lumpur, Malaysia
Dear Friends,
Developing effective management skills to deal with specific challenges and problems of each organization is the urgent needs of any manager in these trying and rapid changing environments. You, therefore, have an opportunity to show your capabilities to contribute to the successes of your department and organization. Then you must know the relevant and pertinent tools or tactics on developing the effective management skills. You have to build your characters and qualities as a head, supervisor or manager. You must be able to lead, and only lead when you have followers. Otherwise, your departmental and organizational goals will not be easily attained. What do you need to do, NOW?
Quickly, you have to develop the five relevant skills mentioned hereunder. How good are you in exercising these skills? Do you have the necessary tools or tactics to lead your team? Are your people loyal to you? Are you achieving your departmental goals? Have you been recently promoted? If you are unable to positively answer these queries, then, obviously, you need to attend this course.
What is this workshop about?
After completing the course, you will be able to develop your personal skill in developing and imbuing with the qualities of a good manager, and at the same moment put into practice the tools and tactics of effective management skills in solving the many problems of your organisation and thenafter readily achieve your overall goals.
Why this workshop?
By the end of the session, you would be able to:
- Reveal the essential qualities of a good manager that can bring effective results
- Learn the fundamental concepts of developing the effective management skills
- Get to scrutinize the various techniques or tools of developing the effective management skills
- Appreciate how simple and easy to follow the techniques or tools
- Act quickly to sharpen the management skills by going through the various case exercises
- Show how to implement the management skills to plan your department as well as your organisation
- Understand and solve the obstacles to running your department and business so as to ensure successes
- Find the useful insights of the tools of making an effective manager that will make you and your career or business successful
Learning Methodology
The program will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be simulating as a manager to go through each management skills of a good quality manager. At each stage, the participants will need to exercise the management skills delivered and implement them to self-develop your level of skills to run your department or business.
Active learning activities are included to allow participants to engage actively in the learning process. The active learning activities are such as:
- Group discussions
- Case studies
- Interactive storytelling
- Brainstorming
The 6 Important Modules you will learn during this 2 day workshop
Module 1
Understand your roles and responsibilities as a manager and what makes an excellent manager, as well as recognize the impact of a bad manager.
Module 2
Creative Problem Solving Skills - The module will demonstrate the practical steps of creative problem solving: how to describe and analyze a problem, Identify causes of a problem, develop creative options & choose the best course of action, implement & evaluate effectiveness & efficiency of decisions.
Case exercises on SWOT Analysis, Balanced Scorecards & Key Performance Indicators
Module 3
Effective Communication Skills - This module will address the key communication skills needed for an effective manager, which are: listening skills, presentation skills, feedback skills (subordinate to you, and you to superior), and report writing skills.
Case exercises on Persuasive Writing that Sells & Time Management
Module 4
Conflict Management Skills - In this module the trainer will share the skills in identifying the sources of conflict, then will discover your personal style of conflict resolution, and later assist you in forming the best strategy for dealing with a conflict. Lastly, you will learn the skills in promoting constructive conflicts in an organization & in a team.
Case exercises on Change Management & Strategic Business Planning
Module 5
Effective Negotiation Skills - This module will uncover the principle of negotiation; identify the common mistakes in negotiation and the other ways for you to avoid them. Later the trainer will show you how to develop a rational thinking and negotiation skill that benefit all parties involved.
Case exercise on Non-verbal Negotiation Skills & Tactics
Module 6
Self-Awareness & Improvement - Managing one-self might be the toughest things. In this module you will evaluate the effectiveness of your self-management, develop a creative and holistic thinking, understand how emotions work in self-development, and effectively manage your self-learning and change.
Case exercises on Goals & Goal Setting
Course Leader
Agee Lee has more than 26 years of corporate experience, and including 19 years of training experience. He started his career as a trainee in Kwong Yik Bank and moving up to Branch Manager, Loan Manager managing Corporate and Commercial Loans, and finally as Head of Loan Recovery Division. During this employment as Head of Loan Recovery Division, he successfully led his team by bringing down the Non Performing Loans (NPLs) from RM1.9 billion to RM68 million.
After his stint from Kwong Yik Bank, he worked in a property development company, constructing a condominium and Nilai 3 for 2 years. He then worked 2 years in a construction company in Kota Kinabalu, Sabah, executing federal contracts on roads, schools and colleges. His last appointment was with Hong Leong Bank as Head of Remedial Management Department supervising NPLs of RM6 billion.
Besides his impressive career track records, Agee Lee is also active in charity. He was elected as the President of Kiwanis Club in 1987, and for his dedication and service to the community, was also awarded the Distinguished President of the Year Award for 1986 to 1987 by the Past- Presidents of the Kiwanis Club of Kuala Lumpur. He was the top fund raiser for several consecutive years, helping many under-privileged children to grow up healthy and reach their full physical and mental potential. He was then in the Board that nurtured the "Kiwanis Down Syndrome" in 1988.
Agee Lee is actively involved in training for the manufacturers, banks, professional institutions, property developers, construction companies and SMI. He specializes in the area of corporate strategic planning, ordinary business planning, operations of international trade & financing, banking, and finance & accounting.
Agee Lee holds Honours Degree in Economics (major in Business Administration) from the Universiti Malaya, as well as the Associate of Institute of Bankers (London), Diploma in Marketing Management (NPC) and Certificate in Financial Planning (MII). He was recently given AIBM from the Institut Bank Bank Malaysia, and certified professional trainer by Pembangunan Sumber Manusia Berhad (PSMB).
Who Should Attend
Managers, first-time managers and prospective managers are strongly encourage to attend this session
Workshop Size
Registration is strictly to the first 20 people. This cannot be altered. If the past is any indication of the future, spaces fill up very quickly. If you are interested in attending, call us now or download the registration form here and fax it back to us at ++6 03 40235716.
HRDF Claimable
This workshop is claimable under the HRDF SBL Scheme. Checks with your department to make sure you are eligible.
Tax Deductibility
In all likelihood this seminar is tax deductible. Check with your accountant to be sure.
Workshop Investment $$
RM 1490.00 per delegates. This includes all workshop materials. Lunch will be provided.
Early Bird Offer!!
If you register yourself EARLY, you will enjoy a discount of 5%. For more information, please refer to the registration form here.
Group Discount!!!
If you register in group of 3 persons or more, you will enjoy additional 5% discount, and if your group are 5 persons or more, you will get a much greater discount of 7%, and 10% discount shall be entitled for group of 8 persons or more. So get your friend or colleagues to register with you!
100% Satisfaction Guaranteed
We understand that some of you don't know us. That is why we make this workshop a 100% satisfaction guaranteed. If for any reason whatsoever you don't feel like you have received more than your money worth by lunch break, simply hand in your materials for a complete 100% refund. No weasel clauses, no hassles, no questions asked. We won't lie, as rarely we have to make refund to our participants; however it is our integrity which makes our business successful.
If you like what you have gone through so far, you may register yourself by downloading the full brochure here, and fax the registration form back to us at ++6 03 40235716. And if you happen to have some friends or colleagues who would be interested in this workshop, please forward this link to them.
Yours Sincerely,
Global Intelligence Network (M) Sdn Bhd
Tel: ++6 03 40216000
Fax: ++6 03 40235716
Email: admin@gin-my.com
