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Strategic & Tactical Negotiations Skills
- The Essense of Successful Business Interactions -

Introduction

Negotiating effectively is a subtle, unobtrusive professional skill. It has to be learnt just like any other skills. It directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities. Your prospects, customers, suppliers, partners and associates are applying negotiation principles and tactics on you right now, encouraging you to give them a bigger portion of your share of the pie -- without your realizing it. Of course, you don't realize it -- because the basic premise of negotiating is that it is applied without the other side even remotely sensing it. This program equips you with powerful negotiating techniques and strategies, particularly those applying to business environments.

Benefits

You will learn:

• Discover your negotiation profile;
• Learn how to prepare for business negotiations;
• Know how to use the William Ury Model;
• Capitalize on the power of benefits;
• Learn how to apply negotiation strategies in various situations;
• Know all about money in negotiations;
• Maintain control in most difficult situations;
• Be able to place and give concessions;
• Know how to use variables in negotiating;
• Understand the concession curve;
• Be aware of negotiation games other people play on you;
• Learn to use countering tactics in negotiations;
• Know how to use the perception of power when negotiating;
• Learn how to be credible in the eyes of the other party;
• Know how to close a deal.

Who Should Attend

Anybody in your company who comes into contact with customers, directly or indirectly, in person or by any other means. This includes sales people, receptionists, telephone operators, clerks, and personnel in charge of service, maintenance, warehousing, distribution, and accounts. In short, just about anybody in your company, including you.

Call Us Now!

Do not miss this professional training - We have only 30 seats to ensure maximum interaction between facilitor and you. If you would like to know more about the workshop or to book your seats, please do not hesitate to contact us now.

Tel : (603) 40216000
Fax : (603) 40235716
Email : admin@gin-my.com