TQM In Manufacturing
- The strategies to create quality products and services that exceed customer expectations

Date: 8th-9th September 2008
Venue: Legend Hotel, Kuala Lumpur, Malaysia

TQM is a business philosophy and a management system of satisfying the needs and expectations of customers through the quality of a company’s products and services. TQM’s success, in large part, hinges on successfully balancing people, processes and technology. They must also balance employee involvement in teams against individual excellence. The key components of TQM includes continual improvement, teamwork, quality being everybody’s business, doing it right the first time, training, internal customer care and etc.

This workshop aims to develop participants’ abilities to formalize the power of collaboration among individuals. Participants will be taught to blend the talents, skills, and inherent creativity of diverse people and use this collaboration.

Objectives

• Increase customer satisfaction.
• Meet competition and make products saleable.
• Reduce rework, waste and error rates and
• Increase yields capacity and improve delivery performance.
• Inculcate quality habits such as self-managing, creative problem-solving, initiating immediate response and focus on data.

Who Should Attend

Quality Managers, Executives, Engineers, Supervisors and any other managers who are associated with quality, customer care, business excellence and performance measurement.

Workshop Format

HRDF

This workshop is HRDF SBL Scheme Claimable.

Call Us Now!

Do not miss this professional training - The investment is only RM 1690 per delegate, and RM 1590 for the early bird fees (register before 8th August 2008), It's a small investment in future success. If you would like to have more information or would like to know about the fees for group registrations, please do not hesitate to contact us now.

Tel : (603) 40216000
Fax : (603) 40235716
Email : admin@gin-my.com

Donation and Awareness Campaign with NKF

National Kidney
Foundation MalaysiaSocial initiatives are always an important parts of GIN's core corporate beliefs. We strongly believe in “Do Great by Doing Good”. As our effort to give back to the society, we are grateful to sponsor a Donation and Awareness campaign for National Kidney Foundation Malaysia.

GIN will donate RM100.00 to NKF for every delegate register for the programs below:

Statistical Process Control (SPC), 16th -17th June 2008.

Essentials Skills as a QA/QC Manager, 30th -31st July 2008

Advance Product Quality Planning (APQP & PPAP), 18th – 19th August 2008

TQM in Manufacturing, 8th – 9th September 2008

Each year, NKF needs to raise RM3 million to provide the subsidised dialysis treatment. This amount does not include the necessary funds needed for their development efforts such as the purchase of a new dialysis machine that cost about RM 40,000 to RM 45,000 each to replace the old machine. We hope the funding from our programs would be able to assists them to alleviate the sufferings of the poor kidney patients.

For more information, please visit National Kidney Foundation of Malaysia.