TQM Manufacturing
- The strategies to create quality products and services that exceed customer expectations
Date: 8th-9th September 2008
Venue: Legend Hotel, Kuala Lumpur, Malaysia
TQM is a business philosophy and a management system of satisfying the needs and expectations of customers through the quality of a company’s products and services. TQM’s success, in large part, hinges on successfully balancing people, processes and technology. They must also balance employee involvement in teams against individual excellence. The key components of TQM includes continual improvement, teamwork, quality being everybody’s business, doing it right the first time, training, internal customer care and etc.
This workshop aims to develop participants’ abilities to formalize the power of collaboration among individuals. Participants will be taught to blend the talents, skills, and inherent creativity of diverse people and use this collaboration.
Objectives
- Increase customer satisfaction.
- Meet competition and make products saleable.
- Reduce rework, waste and error rates and
- Increase yields capacity and improve delivery performance.
- Inculcate quality habits such as self-managing, creative problem-solving, initiating immediate response and focus on data.
Who Should Attend
Quality Managers, Executives, Engineers, Supervisors and any other managers who are associated with quality, customer care, business excellence and performance measurement.
The Expert - Mr Thanabalan Vello
Mr Thanabalan has extensive experience in the field of operations performance improvement particularly in various manufacturing and services industries. He is not only an excellent and resourceful trainer, he is also skilled in management and leadership of organizations. He graduated with a Honours degree in Management and Biochemistry from University of Science Malaysia in 1987. He also has an MBA from University Kebangsaan Malaysia, majoring in General Management. Mr Thanabalan started his career in the manufacturing operations as a Production Executive and gradually moved in various managerial positions such as Production Manager , Packaging Manager, Planning and Logistics Manager, Sales Manager and Factory Manager. To name a few of the organizations that he worked for are Baxter Healthcare, London Rubber Company, Solectron, Mona Industries and Asiatic Dipped Products. This experience has given him a thorough understanding of the opportunities and problems involved with managing work.
Since 1996, Mr Thanabalan has branched out into training and consultancy as well as lecturing various subjects in MBA programmes. He also lectures in University of Malaya and University of Technology Malaysia on a part-time basis as a visiting lecturer. To date he has conducted many public and in-house trainings in many business areas for government organizations and private sectors such as Ministry of Defence, TLDM, UMW, Titan Group, CS Metal Industries, Sharp Roxy, Petronas, ShinEtsu Sdn. Bhd., Triplus Industry, Metrod Sdn. Bhd., Shinko Electronics, Green Riverwood, Omron Malaysia Sdn. Bhd., Hap Seng Consolidated Bhd., YTY Industry, Maruyama Sdn. Bhd.,etc.
Participants receive enhance benefits and impactful results from his training programmes because of his vast industrial exposure in various areas. He empowers people to increase their limits, level of commitment, higher level of performance of the individual, team and the organization in achieving organizational goals.
Workshop Format
HRDF
This workshop is HRDF SBL Scheme Claimable.Call Us Now!
Do not miss this professional training - The investment is only RM 1690 per delegate, and RM 1590 for the early bird fees (register before 8th August 2008), It's a small investment in future success. If you would like to have more information or would like to know about the fees for group registrations, please do not hesitate to contact us now.
Tel : (603) 40216000
Fax : (603) 40235716
Email : admin@gin-my.com
Donation and Awareness Campaign with NKF
National Kidney
Foundation MalaysiaSocial initiatives are always an important parts of GIN's core corporate beliefs. We strongly believe in “Do Great by Doing Good”. As our effort to give back to the society, we are grateful to sponsor a Donation and Awareness campaign for National Kidney Foundation Malaysia.
GIN will donate RM100.00 to NKF for every delegate register for the programs below:
Statistical Process Control (SPC), 16th -17th June 2008.
Essentials Skills as a QA/QC Manager, 30th -31st July 2008
Advance Product Quality Planning (APQP & PPAP), 18th – 19th August 2008
TQM in Manufacturing, 8th – 9th September 2008
Each year, NKF needs to raise RM3 million to provide the subsidised dialysis treatment. This amount does not include the necessary funds needed for their development efforts such as the purchase of a new dialysis machine that cost about RM 40,000 to RM 45,000 each to replace the old machine. We hope the funding from our programs would be able to assists them to alleviate the sufferings of the poor kidney patients.
For more information, please visit National Kidney Foundation of Malaysia.
